Find Customer Service Representative Opportunities in Finland

In Finland, a Customer Service Representative is responsible for providing assistance to customers, addressing inquiries, and resolving issues. They commonly work in industries such as retail, tourism, and telecommunications. Customer Service Representatives contribute to customer satisfaction and play a vital role in promoting positive customer experiences.

Exciting Fact: Finland is famously known as the "Land of a Thousand Lakes," with over 187,000 lakes scattered throughout the country. Customer Service Representatives in cities like Helsinki, Tampere, and Kuopio may encounter inquiries related to outdoor activities like fishing or lake cruises, adding an exciting touch to their customer interactions.

The key duties of a Customer Service Representative in Finland include handling customer inquiries via phone, email, or chat, processing orders or returns, providing technical support, and maintaining accurate customer records. They also collaborate with other teams to address complex issues and ensure customer satisfaction.

Key skills necessary for this role in Finland include excellent communication skills in Finnish and English, problem-solving abilities, patience, and a customer-focused approach. Proficiency in using customer service software and knowledge of the relevant industry are also important.

Work opportunities for Customer Service Representatives can be found in cities such as Helsinki, Tampere, and Oulu. In Finland, customer service roles can be found in retail companies in Helsinki, tourism agencies in Tampere, and telecommunications providers in Oulu.

The expected salary range for a Customer Service Representative in Finland is approximately EUR 26,000 to EUR 38,000 per year. The actual salary may vary depending on factors such as experience, location, and the specific industry.